Terms of Service

Last updated: October 20, 2025

These Terms of Service ("Terms") govern your use of https://togomq.io (the "Platform") operated by Togo MQ ("we", "us", or "our"). By accessing or using the Platform, you agree to be bound by these Terms. If you disagree with any part, you may not use the Platform.

1. Account Registration

To use our Platform, you must create an account and provide accurate, complete, and current information. You must be at least 18 years old. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. If you represent an organization, you warrant that you have authority to bind that organization to these Terms.

2. Subscription Plans & Billing

Our Platform offers subscription-based access billed on a recurring basis (monthly or annually). You will be charged in advance for each billing cycle. Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time from your account dashboard or by contacting support at support@togomq.io.

You must provide valid payment information. By submitting payment details, you authorize us to charge all applicable fees. If automatic billing fails, we will issue an electronic invoice requiring manual payment within the specified timeframe.

3. Free Trials

We may offer free trials at our discretion. Payment information may be required to start a trial. You will not be charged until the trial period ends. Unless cancelled, your subscription will automatically begin, and you will be charged the applicable fee. We reserve the right to modify or cancel free trial offers at any time.

4. Pricing Changes

We may modify subscription fees at any time. Price changes take effect at the end of your current billing cycle. We will provide reasonable advance notice of any price changes. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

5. Refund Policy

Refunds are handled on a case-by-case basis at our sole discretion. Generally, subscription fees are non-refundable. However, we may consider refund requests under the following circumstances:

To request a refund, contact us at support@togomq.io within 30 days of the charge. Refund requests will be reviewed within 5-7 business days. Approved refunds will be processed to the original payment method within 10 business days.

6. Acceptable Use

You agree not to use the Platform to:

7. Your Content & Data

You retain ownership of all content and data you submit to the Platform ("Your Content"). You are responsible for the legality, accuracy, and appropriateness of Your Content. By using the Platform, you grant us a limited license to use, store, and process Your Content solely to provide and improve our services.

You represent and warrant that you have all necessary rights to Your Content and that it does not violate any third-party rights or applicable laws.

8. Intellectual Property

The Platform, including its design, features, functionality, and content (excluding Your Content), is owned by Togo MQ and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

9. Third-Party Services

The Platform may integrate with or link to third-party services and websites. We do not control and are not responsible for third-party content, privacy practices, or terms. Your use of third-party services is at your own risk. We encourage you to review their terms and privacy policies.

10. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Platform, you consent to our data practices as described in the Privacy Policy.

11. Service Availability & Modifications

We strive to provide reliable service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Platform at any time with or without notice. We reserve the right to remove content or terminate accounts that violate these Terms.

12. Termination

Either party may terminate your account at any time. We may suspend or terminate your access immediately without notice if you violate these Terms. Upon termination, your right to use the Platform ceases, and we may delete your account data. Provisions regarding liability, indemnification, and intellectual property survive termination.

13. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOGO MQ AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify and hold harmless Togo MQ, its affiliates, and their respective officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

16. Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction where Togo MQ is registered, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of that jurisdiction.

17. Changes to These Terms

We may modify these Terms at any time. Material changes will be notified via email or a notice on the Platform at least 30 days before taking effect. Continued use after changes become effective constitutes acceptance. If you do not agree to the modified Terms, you must stop using the Platform.

18. General Provisions

These Terms constitute the entire agreement between you and Togo MQ regarding the Platform. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision does not constitute a waiver. You may not assign these Terms without our consent; we may assign them without restriction.

19. Contact Us

If you have any questions about these Terms, please contact us at support@togomq.io.